Pricing

Choose Your Pricing

Starter

Perfect for small businesses

$29.00 / 30 days
7 Days Free Trial

Basic plan for small-scale usage.

  • Custom API Key Enabled
  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Priority Support Enabled
  • Embed Domain Limit 1
  • Chatbot Contact Creation Limit 50
  • Monthly Message Limit 500
  • Chat Session Limit 100
  • Knowledge Base Limit 5
  • AI Chat Memory Limit 5
  • Knowledge Doc Size Limit 10 MB
  • Support Ticket Receiving Limit 50
  • Support Ticket Opening Limit 50
Get Started
Premium

Our most advanced features for maximum performance.

$79.00 / 30 days
7 Days Free Trial

Premium Package

  • Custom API Key Enabled
  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Priority Support Enabled
  • Hide Credit Text Enabled
  • Embed Domain Limit 5
  • Chatbot Contact Creation Limit 500
  • Monthly Message Limit 5000
  • Chat Session Limit 1000
  • AI Chat Memory Limit 20
  • Knowledge Base Limit 50
  • Knowledge Doc Size Limit 30 MB
  • Support Ticket Receiving Limit 150
  • Support Ticket Opening Limit 150
Get Started
Standard Plan

For growing teams

$49.00 / 30 days
7 Days Free Trial

Balanced plan with better features.

  • Custom API Key Enabled
  • Human Chat Intervention Enabled
  • Image Knowledge Embedding Enabled
  • Priority Support Enabled
  • Hide Credit Text Enabled
  • Embed Domain Limit 2
  • Chatbot Contact Creation Limit 200
  • Monthly Message Limit 800
  • Chat Session Limit 200
  • AI Chat Memory Limit 15
  • Knowledge Base Limit 10
  • Knowledge Doc Size Limit 20 MB
  • Support Ticket Receiving Limit 80
  • Support Ticket Opening Limit 80
Get Started

Stories of growth and success

Questions and answers

Frequently Asked Questions

AI empowers businesses to build stronger connections by personalizing

Let’s talk with Helpnest

What is HelpNest?

HelpNest is an AI-powered customer support platform that combines live chat, chatbot automation, and a complete ticket management system to help businesses deliver faster, smarter support.

How does the AI chatbot work?

Our AI chatbot uses advanced natural language processing to understand and respond to customer queries instantly. It can answer FAQs, create support tickets automatically, and even route complex issues to human agents.

Can I manage both chatbot and human conversations in one place?

Yes! HelpNest provides a unified dashboard where you can manage AI and human conversations, assign tickets, track responses, and view conversation history in real time.

Does HelpNest support multiple departments or agents?

Absolutely. You can create multiple departments (like Sales, Billing, or Technical Support) and assign different agents or teams to each one, ensuring customers reach the right expert quickly.

Can the chatbot be customized for my brand?

Yes. You can fully customize your chatbot’s name, avatar, tone, and greeting messages — making it feel like a natural extension of your brand’s personality.

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